David Cain

5415 Lake Howell Road

Number 292

Winter Park, Florida 32792

407-304-6894

rooftopcs@yahoo.com

Objective

I am seeking a technical support position with a company which will allow me to utilize my skills, creativity, and experience to contribute to the company's success.

Work Experience

Freelance Technician

9/2001 - Present  Audio-Visual Innovations, Orlando, FL

• Provide stellar computer and network support for conventions and trade shows around Orlando and out of state. PC and Mac experienced.

• Set up and operate various type of AV equipment including large video display and audio systems for shows and conventions.

• Provide services to clients for PowerPoint, set design, and communications including VPN and IP video/audio broadcasts.

• Some video editing and DVD production for clients, including last minute editing and region conversion on site, in show.

• Provided support to Project Managers and assisted them in getting logistics worked out in a manner that would save the production time and money.

Freelance Technician

8/1996 - Present  Presentation Services Inc, Orlando, FL and Boston, MA

• Installed, operated, and repaired commercial audio-visual systems for shows and conventions.
• Met the challenges of last-minute changes and updates to productions.
• Assisted clients with computer related issues including networking and remote management.

• Sometimes put in charge of groups of technicians to perform various duties on conventions.

Contracted Network technician

2/2002 - 12/2002  Geared Graphix DBA-Contracted Position, NYC

• Performed routine maintenance and repairs on systems.
• Provided technical support to graphic artists and executives of the client companies to ensure a successful show.

• Operated and maintained up to 6 on site NAS systems.

• Contracted for a tour for a pharmaceutical company, where network security was crucial.

• Installed and maintained temporary networks with over 150 IPs assigned.

Technician/General Manager

2/2000 - 7/2001  Marine Electronics Inc, Falmouth, MA

• Started as a computer technician working on navigational computers for large yachts and commercial fishing boats.

• Trained to work on various radars, GPS units, autopilots, Loran, VHF radios and other systems commonly found on the bridge.

• Installed, interfaced, and programmed the navigational systems.

• Promoted to GM within eight months. Was left in charge until the owner passed away and the family decided to shut the business down.

• Created an Access Database for storing client, billing, and boat information.

Sole Proprietor/Technician

1/1995 - Present  Self Employed

• I set up and maintain computer, audio/video, and other electronics systems for home and business users.

• Provide computer repair, backup/recovery, and disaster planning services.

• Setup and configured various electronics for a home theater environment.
• Installed Digital Video Recording systems to be used as security devices in businesses and clubs.

• Worked with customers to ensure an easy working environment for them
• Very often referred to as “The Electronics Handyman”.

Education

10/2004 - 10/2007  Cleveland Institute of Electronics, Orlando, FL

• Some college coursework, with a GPA of 3.8.

Lake Mary High School, Lake Mary, FL

• High school degree.

Microsoft Partner Program, Orlando , FL

• Certified System Builder/MS Partner Program.

Skills

My skills are diverse and unusual. I am the guy who can offer assistance in a wide variety of situations ranging from how to mount a $60k LCD projector, to helping a tech setup a networked printer on a LAN. I am very good at last minute solutions to challenges that arise during installations or when trying out new techniques. I am also adept with automotive and other mechanical systems.

References